Heather works quickly, stays focused and has dozens of good ideas for making work and play spaces more functional and enjoyable to use; however, she is always responsive to to my ideas and preferences. In 4 hours we converted a playroom disaster into my preschool grandson’s bedroom/playroom/reading corner which is easy to keep clean. A second session resulted in an organized office I can really work in. She also gave me ideas for storage solutions in the kitchen and entry which have been super helpful. I am actually looking forward to tackling the garage now with Fresh Start’s help! i have worked with other organizers and Fresh Start far surpasses them!